Returns & Exchanges

We want you to love your Taylor Swift official merchandise; however, if you are not completely satisfied, items can be returned within 30 days of delivery for a full refund or exchange. All items must be in their original, unwashed, and unworn condition with tags attached to be eligible.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print and Pack

Print the prepaid shipping label provided by the portal and securely pack your items in the original packaging, including the packing slip.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing